FAQs & Troubleshooting
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163 Results
- 1I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 2I cannot install the printer driver.
- 3What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How to identify your Operating System (OS) for Windows or Mac
- 9Where can I download the latest P-touch Editor for Mac?
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11(Video) Small characters or thin lines are printed faintly.
- 12How to delete the registry information and files related to the printer driver
- 13How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 14What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 15How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 16How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 17How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 18I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 19How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 20Printing is not possible. (P-touch Editor 5.0 for Mac)
- 21How to open the Devices and Printers window
- 22How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 23I got an error while installing the printer driver. (Linux®)
- 24I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 25How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 26How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 27How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 28How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 29Where can I find my Brother printer's serial number?
- 30Printing is not possible. (P-touch Editor5.3 for Mac)
- 31How do I install/change the label roll?
- 32Small characters or thin lines are printed faintly.
- 33How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 34How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 36When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 37What are the cleaning sheets for? When do I use them?
- 38The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 39The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 40"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 41The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 42What is the Label List? (P-touch Editor 5.x for Windows)
- 43A data transmission error appears on the computer when trying to print a label.
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 46I cannot print.
- 47Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 48How do I change the setting of "mm" and "inches"? (P-touch Editor Lite)
- 49How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 50The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)