FAQs & Troubleshooting
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198 Results
- 1What iOS mobile application can I use?
- 2How do I transfer label templates with P-touch Transfer Express?
- 3How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 4Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6Printing is not possible. (USB connection)
- 7How to identify your Operating System (OS) for Windows or Mac
- 8Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 9The power button does not light up.
- 10I cannot print from the client computer to the printer on the print server. (Linux®)
- 11Where can I download the latest P-touch Editor for Mac?
- 12P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 13I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 14What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 15How do I reset network setting?
- 16How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 17I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 18Adding a custom media size for continuous tape / roll (Linux®)
- 19How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 20How to open the Devices and Printers window
- 21Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 22How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 23I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 24How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 25(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 28Poor print quality when printing on narrow labels. (iPrint&Label)
- 29Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 30If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 31Where can I download Brother iPrint&Label? (iPrint&Label)
- 32How do I uninstall the printer driver?
- 33Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 34Why is the Status LED on the machine ORANGE?
- 35How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 36Printing is not possible. (P-touch Editor5.3 for Mac)
- 37How do I install/change the label roll?
- 38I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 39How do I transfer label or slip templates?
- 40(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 41P-touch Editor crashes when I open it on my Mac.
- 42Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 43My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 44I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 45Creating a label with GIMP (Linux®)
- 46The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 47(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 49Using Web Based Management
- 50Can I create a label with time&date? (iPrint&Label)