FAQs & Troubleshooting
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153 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 3I cannot install the printer driver.
- 4I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 5When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 6P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7How to uninstall the printer driver and software
- 8Where can I download the latest P-touch Editor for Mac?
- 9What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 10I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 11I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 12How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 13How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 14(Video) Small characters or thin lines are printed faintly.
- 15Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 16I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 17How to identify your Operating System (OS) for Windows or Mac
- 18How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 19My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 20Printing is not possible. (P-touch Editor5.3 for Mac)
- 21How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 22I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 23What are the cleaning sheets for? When do I use them?
- 24How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 25How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 26Labels are jammed in the machine or are not ejected correctly after printing.
- 27How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 28The power button does not light up.
- 29Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 30I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 31How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 32How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 33How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 34Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 35How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 36When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 37How to delete the registry information and files related to the printer driver
- 38How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 39The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 40My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 41Where can I find my Brother printer's serial number?
- 42Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 43Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 44The print is horizontally compressed and not shaped correctly.
- 45What is the Label List? (P-touch Editor 5.x for Windows)
- 46How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 47The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 48How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 50How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)