FAQs & Troubleshooting
Latest |
168 Results
- 5112/09/2021The paper settings specified from the server computer are not reflected on the client computer.
- 5212/09/2021How do I transfer label templates with P-touch Transfer Express?
- 5310/26/2021P-touch Editor crashes when I open it on my Mac.
- 5410/08/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5508/03/2021Small characters or thin lines are printed faintly.
- 5607/27/2021How do I transfer templates or other data from the computer to the printer?
- 5704/26/2021How to install the printer driver for serial interface
- 5801/14/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 5901/13/2021Can I directly operate my printer from a self-developed application software and print a label?
- 6011/30/2020I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 6111/27/2020How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 6211/27/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 6311/25/2020Share your printer in Windows 7 in a network-shared environment.
- 6411/24/2020How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 6511/24/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 6611/18/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 6711/13/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 6811/10/2020How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 6911/02/2020I cannot discover the product with the configuration utility.
- 7011/02/2020A different IP address is assigned every time the product is booted.
- 7110/15/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 7210/15/2020How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 7310/07/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 7410/07/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 7510/07/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 7609/10/2020How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 7709/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7808/26/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 7907/14/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 8007/09/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 8106/04/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8205/22/2020How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 8305/22/2020When I print a long label or many labels continuously, printing suddenly stops.
- 8405/21/2020I have an occasional printing problem.
- 8505/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 8605/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 8705/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 8805/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 8905/13/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 9005/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 9105/13/2020How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 9205/13/2020How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 9305/13/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 9404/28/2020The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 9504/07/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 9604/07/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 9704/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9803/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9903/05/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 10012/24/2019How do I reset the PS-9000 to factory default settings?