FAQs & Troubleshooting
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181 Results
- 1"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 2When I try to print a label, it comes out blank. (for Mac)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Installing the LPR driver and CUPS wrapper driver (Linux®)
- 5When I print many continuous labels, part of the label data is printed twice.
- 6How to install the printer driver for serial interface
- 7How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 8When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 9How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 10I cannot discover the product with the configuration utility.
- 11I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 12How to identify your Operating System (OS) for Windows or Mac
- 13I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 14How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 15I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 16How to use the Numbering function (P-touch Editor 5.x for Windows)
- 17I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 18I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 19The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 20I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 21The paper settings specified from the server computer are not reflected on the client computer.
- 22(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 23My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 24How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 25How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 26Printing is not possible. (P-touch Editor5.3 for Mac)
- 27Printing is not possible. (USB connection)
- 28I cannot communicate with the product during installation. (Communication error message is displayed.)
- 29How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 30Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 31Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 32Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 33My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 34I cannot print from GIMP on Linux.
- 35Can I set a different media width when using an OpenOffice template? (Linux®)
- 36Small characters or thin lines are printed faintly.
- 37Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 38Share your printer in Windows 7 in a network-shared environment.
- 39The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 40How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 41How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 42How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 43(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 44How do I use a template? (P-touch Editor 5.0 for Mac)
- 45Printing is not possible. (P-touch Editor 5.0 for Mac)
- 46How do I reset the PS-9000 to factory default settings?
- 47I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 48I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 49P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 50How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)