FAQs & Troubleshooting
Latest |
208 Results
- 102/14/2024I cannot print using my Brother machine on a wireless network (Mac)
- 202/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 301/10/2024What is the default password for my Brother machine?
- 408/25/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 508/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 606/27/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 706/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 806/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 906/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1006/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1106/01/2023Print both sides of paper or a booklet automatically
- 1206/01/2023Add your Brother machine with AirPrint (macOS)
- 1306/01/2023Delete print jobs from the print queue.
- 1405/16/2023I cannot print from my computer via USB.
- 1504/26/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 1604/07/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 1703/27/2023"Offline" appears on the Status Monitor.
- 1803/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1903/27/2023Change the printer driver settings (Windows/macOS)
- 2003/27/2023The printer status is Offline or Paused.
- 2102/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2202/14/2023I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 2302/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2412/19/2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 2512/19/2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 2612/19/2022One or more of my colors are not printing (blank).
- 2712/19/2022Ink Low
- 2812/19/2022Can third party ink be used to refill the ink tanks?
- 2912/13/2022Open the Status Monitor
- 3012/13/2022How to identify your Operating System (OS).
- 3110/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3209/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3309/26/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 3409/13/2022Print as a Booklet Automatically (Windows®)
- 3509/05/2022Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 3608/31/2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 3708/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3808/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3907/28/2022Update the Driver or Firmware for your Brother machine
- 4007/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4106/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4206/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4306/09/2022Access Web Based Management
- 4405/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4504/25/2022Where can I find my Brother machine's serial number?
- 4604/20/2022Uninstall the Brother Software and Drivers (Windows)
- 4704/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4804/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 4904/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 5004/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.