FAQs & Troubleshooting
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- 1(Video) Load A4/Letter paper
- 2(Video) Load A3/Ledger paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5(Video) Fill the ink tanks
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Load A4, Letter, or Executive Size Paper in Tray #1
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 11What is Brother iPrint&Scan?
- 12Paper Jam
- 13(Video) Connect telephone line and power cords
- 14Setup a Brother machine on a wireless (Wi-Fi) network.
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 17Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 18The printer status is Offline or Paused.
- 19Refill Ink
- 20Enable the Brother machine's network interface.
- 21(Video) Unpack your Brother machine
- 22Discover the MAC address of the Brother network card
- 23No Paper / No Paper Fed
- 24What is the default password for my Brother machine?
- 25Load Envelopes in Paper Tray #1
- 26Send an Email with User Authentication
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28Load Photo Paper in Paper Tray #1
- 29What is AirPrint?
- 30Paper Size Mismatch
- 31Reset the Network Settings to Factory Default
- 32Add your Brother machine with AirPrint (macOS)
- 33Manage Multiple Certificates
- 34Delete print jobs from the print queue.
- 35Print the Network Configuration Report
- 36Load A3, Ledger, or Legal Size Paper in Tray #1
- 37I cannot make borderless prints.
- 38Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 39Install a Certificate on Your Brother Machine
- 40Print as a Poster (Windows®)
- 41What is Brother Web Connect (Web icon)?
- 42Ink Low
- 43Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 44Send an Email Securely Using SSL/TLS
- 45Unable to Print XX
- 46Print both sides of paper or a booklet automatically
- 47Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 48Paper Type and Size for Each Operation
- 49Load Paper in the Multi-purpose Tray (MP Tray)
- 50I still receive the error message "Paper Jam" after I removed the jammed paper.