FAQs & Troubleshooting
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246 Results
- 1(Video) Load A4/Letter paper
- 2The printer status is Offline or Paused.
- 3Add your Brother machine with AirPrint (macOS)
- 4I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 5Cooling Down
- 6Install the Tower Tray Unit.
- 7Install the optional lower tray
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9I cannot print on a wireless (Wi-Fi) network (Windows)
- 10How to configure multiple lower trays.
- 11Setup a Brother machine on a wireless (Wi-Fi) network.
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Delete print jobs from the print queue.
- 14What is Brother iPrint&Scan?
- 15Enable the Brother machine's network interface.
- 16I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19(Video) Connect the cord
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Replace PF Kit xx
- 22Paper is Jammed in the Paper Tray
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25Toner Low
- 26Export the Self-signed Certificate
- 27What is the default password for my Brother machine?
- 28Use Universal Print (Windows)
- 29Cannot print after a Windows 10 update (June 2020)
- 30Set up your Brother machine on a wireless network.
- 31I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 32Turn Setting Lock On
- 33I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 34What is Storage PC Print Data using Active Directory®? (Windows)
- 35(Video) Unpack your Brother machine
- 36Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 37I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 38Adjust color settings by using the custom setting in the printer driver
- 39Change the printer driver settings (Windows/macOS)
- 40Tray 2 Error / Tray 3 Error / Tray 4 Error
- 41I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 42What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 43Carry out calibration to improve the color density
- 44What can happen if the wrong paper is used in your machine.
- 45Disable the APIPA protocol.
- 46Print the Network Configuration Report
- 47Print a document in PANTONE® Calibrated Color
- 48Change machine settings from your computer.
- 49My Brother machine has no power.
- 50In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?