FAQs & Troubleshooting
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226 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3What is Brother iPrint&Scan?
- 4Restrict changing machine settings for users.
- 5(Video) Load and print an Envelope (MP Tray)
- 6Paper is Jammed underneath the Paper Tray
- 7Adjust color settings by using the custom setting in the printer driver
- 8Toner Low
- 9Paper is Jammed in the Back of the Machine
- 10Paper is Jammed in the Paper Tray
- 11Replace the Toner Cartridge
- 12Replace PF Kit xx
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16The printer status is Offline or Paused.
- 17Paper is Jammed Inside the Machine
- 18What can happen if the wrong paper is used in your machine.
- 19Replace Fuser
- 20Use Universal Print (Windows)
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23(Video) Unpack your Brother machine
- 24(Video) Connect the cord
- 25Replace the Belt Unit
- 26Paper is Jammed in the MP tray
- 27I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 28Change the printer driver settings (Windows/macOS)
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 30I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 31Factory Reset
- 32Envelope creases
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34How to configure multiple lower trays.
- 35Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 36(Video) Set up your Brother machine
- 37Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 38How to identify your Operating System (OS).
- 39I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 40Replace Laser
- 41Replace the Waste Toner Box
- 42I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 43Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 44Send an Email with User Authentication
- 45Delete print jobs from the print queue.
- 46Download a file from the "Downloads" section and save it to Windows 8 computer.
- 47Registration or Registration failed.
- 48Print Unable ##
- 49Belt End Soon
- 50Drum Stop