FAQs & Troubleshooting
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170 Results
- 1Load paper in the paper tray
- 2What is Brother iPrint&Scan?
- 3Jam Tray / Jam Tray 1 / Jam Tray 2
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Jam Inside
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Jam Rear
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 10Adjust color settings by using the custom setting in the printer driver
- 11Replace Drum
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Can I print from or scan to Android™ Smartphone?
- 14Jam 2-sided
- 15Turn the Toner Save Mode on or off.
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17Carry out calibration to improve the color density
- 18What is the recommended paper?
- 19Replace Laser
- 20Replace WT Box
- 21Jam MP Tray
- 22Print both sides of paper or a booklet automatically
- 23The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 24Replace PF Kit xx
- 25Replace Toner
- 26Replace Fuser
- 27Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29What is AirPrint?
- 30Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 31I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 33Drum Stop
- 34Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 35Cartridge Error
- 36Size Error DX or Size Error 2-sided
- 37Install the optional lower tray
- 38Add your Brother machine with AirPrint (macOS)
- 39I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 40Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 41Delete print jobs from the print queue.
- 42Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 43Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 44The color of your printouts is not what you expected
- 45Can I use non-Brother or third party supplies with the Brother machine?
- 46What can happen if the wrong paper is used in your machine.
- 47The printer status is Offline or Paused.
- 48Replace Belt
- 49Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 50Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.