FAQs & Troubleshooting
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170 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2Replace Belt
- 3Jam 2-sided
- 4Jam Rear
- 5Replace Toner
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Cartridge Error
- 8I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 9Load paper in the paper tray
- 10My Brother machine could not be found over the network when I installed drivers on my PC.
- 11Delete print jobs from the print queue.
- 12Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 13How to identify your Operating System (OS).
- 14Jam Inside
- 15Jam Tray / Jam Tray 1 / Jam Tray 2
- 16Replace Drum
- 17What is the recommended paper?
- 18A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 19Add your Brother machine with AirPrint (macOS)
- 20Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22"Offline" appears on the Status Monitor.
- 23Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 24I cannot print from my computer via USB.
- 25Condensation
- 26The color of your printouts is not what you expected
- 27Wrinkle
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29I am unable to print from a client PC to a printer on a print server. (Linux)
- 30I want to print using CUPS while keeping SELinux enabled. (Linux)
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 33Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 34The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 35Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 36A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 37The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 38Can I print from or scan to Android™ Smartphone?
- 39Adjust color settings by using the custom setting in the printer driver
- 40Missing thin lines in images
- 41Replace WT Box
- 42Jam MP Tray
- 43Replace Fuser
- 44Turn the Toner Save Mode on or off.
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46What driver package format is supported by my Linux distribution?
- 47My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 48Uninstall printer drivers (Linux)
- 49How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 50Windows 10 Support Information