FAQs & Troubleshooting
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226 Results
- 1Print on Both Sides of the Paper (Macintosh)
- 2(Video) Load A4/Letter paper
- 3Print on Both Sides of the Paper (Windows®)
- 4Paper is Jammed in the Paper Tray
- 5Disable the APIPA protocol.
- 6I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 7Wireless setup is requesting a WPS PIN to complete the setup
- 8Load and Print on Envelopes Using the MP Tray
- 9Secure Print (Windows®)
- 10Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 11I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13Configure LDAP Authentication Using Web Based Management
- 14Load and Print Thick Paper and Labels Using the MP Tray
- 15Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 16Install the Mailbox.
- 17Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 18Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 19(Video) Set up your Brother machine
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Paper is Jammed in the Back of the Machine
- 22What is the default password for my Brother machine?
- 23I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 24Setup a Brother machine on a wireless (Wi-Fi) network.
- 25Delete print jobs from the print queue.
- 26What is Brother Web Connect?
- 27Set Sleep Mode Countdown
- 28Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 29Install the Tower Tray Unit.
- 30Load and Print Thick Paper Using the Paper Tray
- 31Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
- 32Print as a Poster (Windows®)
- 33I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 34What is Storage PC Print Data using Active Directory®? (Windows)
- 35My Brother machine could not be found over the network when I installed drivers on my computer.
- 36Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 37Change the printer driver settings (Windows/macOS)
- 38The printer status is Offline or Paused.
- 39I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 40Paper is Jammed in the 2-sided Tray
- 41Curled or wavy
- 42Image skewed
- 43What types of card can I use for card authentication in Secure Function Lock?
- 44I cannot print from my computer via USB.
- 45I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 46Add your Brother machine with AirPrint (macOS)
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48Update the Driver or Firmware for your Brother machine
- 49I cannot print using my Brother machine on a wireless network (Mac)
- 50I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)