FAQs & Troubleshooting
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215 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Update the Driver or Firmware for your Brother machine
- 3(Video) Replace the Toner Cartridge
- 4Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6Delete print jobs from the print queue.
- 7What is Brother iPrint&Scan?
- 8Print both sides of paper or a booklet automatically
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Paper is Jammed in the 2-sided Tray
- 11Paper is Jammed in the Back of the Machine
- 12Setup a Brother machine on a wireless (Wi-Fi) network.
- 13Toner Low or Prepare New Toner Cartridge
- 14Print on Both Sides of the Paper (Windows®)
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16(Video) Connect the cord
- 17Add your Brother machine with AirPrint (macOS)
- 18Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 19My printer takes a long time to start printing when using Airprint. (iOS 16)
- 20Configure the Store Print Log to Network Settings Using Web Based Management
- 21Print on Both Sides of the Paper (Macintosh)
- 22Print as a Poster (Windows®)
- 23Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 24What kind of envelopes and labels are recommended for printing?
- 25(Video) Unpack your Brother machine
- 26Print a web page from iPrint&Scan when using an Android™ mobile device.
- 27Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 28Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 29Discover the MAC address of the Brother network card
- 30The printer status is Offline or Paused.
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 32What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 33Drum End Soon
- 34Paper is Jammed inside the Machine
- 35Jam MP Tray
- 36Wrinkles or creases
- 37Replace Drum
- 38Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 39Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 40Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 41Change the printer driver settings (Windows/macOS)
- 42Image skewed
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44My Brother machine could not be found over the network when I installed drivers on my computer.
- 45(Video) Set up your Brother machine
- 46Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 47The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 48I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 49Paper is Jammed in the Paper Tray
- 50I cannot print using my Brother machine on a wireless network (Mac)