FAQs & Troubleshooting
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215 Results
- 1(Video) Load A4/Letter paper
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3(Video) Replace the Toner Cartridge
- 4Reset the Network Settings to the Factory Settings
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6(Video) Update the Driver or Firmware for your Brother machine
- 7Print on Both Sides of the Paper (Macintosh)
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9What is Brother iPrint&Scan?
- 10I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 11The printer status is Offline or Paused.
- 12Reduce Printing Noise
- 13Print on Both Sides of the Paper (Windows®)
- 14Print as a Poster (Windows®)
- 15(Video) Set up your Brother machine
- 16I cannot print using my Brother machine on a wireless network (Mac)
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18Cannot print after a Windows 10 update (June 2020)
- 19Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 20Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23(Video) Connect the cord
- 24Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 25The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 26I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 27Drum End Soon
- 28Paper is Jammed in the Paper Tray
- 29Disable the APIPA protocol.
- 30Print the Network Configuration Report
- 31Image skewed
- 32What driver package format is supported by my Linux distribution?
- 33Wireless setup is requesting a WPS PIN to complete the setup
- 34I cannot print on a wireless (Wi-Fi) network (Windows)
- 35After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 36Restrict the functions available on your Brother machine and the number of prints.
- 37Manage Your Network Machine Securely Using Web Based Management
- 38The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 39Enable the Brother machine's network interface.
- 40Protect your Brother machine against unauthorised access over the network
- 41Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 42Open the Control Panel (For Windows)
- 43I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 44Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 45How to identify your Operating System (OS).
- 46Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 47Discover the MAC address of the Brother network card
- 48Use a Macro from Your Computer (Windows®)
- 49Wrinkles or creases
- 50Print as a Booklet (Windows®)