FAQs & Troubleshooting
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203 Results
- 1Replace Drum
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3(Video) Replace the Toner Cartridge
- 4Paper is Jammed inside the Machine
- 5Jam MP Tray
- 6(Video) Load A4/Letter paper
- 7Paper is Jammed in the Back of the Machine
- 8Paper is Jammed in the 2-sided Tray
- 9Paper is Jammed in the Paper Tray
- 10What is Brother iPrint&Scan?
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Toner Low or Prepare New Toner Cartridge
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 16What driver package format is supported by my Linux distribution?
- 17Load and Print on Envelopes Using the MP Tray
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19Drum !
- 20Print on Both Sides of the Paper (Windows®)
- 21Media Type Mismatch or Media Mismatch
- 22I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 242-sided Disabled
- 25Load and Print Thick Paper Using the Paper Tray
- 26Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 27Load and Print Thick Paper and Labels Using the MP Tray
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 30How to identify your Operating System (OS).
- 31Size Error DX or Size Error 2-sided
- 32Size mismatch
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35(Video) Connect the cord
- 36The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 37Send an Email Securely Using SSL TLS
- 38Import a Certificate and Private Key
- 39Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 40What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 41Curled or wavy
- 42Wrinkles or creases
- 43Add your Brother machine with AirPrint (macOS)
- 44Cannot print after a Windows 10 update (June 2020)
- 45I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 46Send an Email with User Authentication
- 47Install a Certificate on Your Brother Machine
- 48Reduce Printing Noise
- 49Drum End Soon
- 50Update the Driver or Firmware for your Brother machine