FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the Back of the Machine
- 2(Video) Paper is Jammed inside the Machine
- 3(Video) Paper is Jammed in the 2-sided Tray
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5(Video) Paper is Jammed in the Manual Feed Slot
- 6(Video) Paper is Jammed in the Paper Tray
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Add your Brother machine with AirPrint (macOS)
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11How to identify your Operating System (OS).
- 12To install the printer driver easily using a tool. (Linux)
- 13Install the Brother Mobile Connect application (for mobile device)
- 14Adjust color settings by using the custom setting in the printer driver (Windows only)
- 15What is the default password for my Brother machine?
- 16I cannot find some option in the Printing preferences. (For Windows)
- 17Cartridge Error
- 18I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 19Out of Memory
- 20Can I use non-Brother or third party supplies with the Brother machine?
- 21I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 22Reset the Drum Counter
- 23What driver package format is supported by my Linux distribution?
- 24Check the remaining ink or toner level (Linux)
- 25Where can I download Brother iPrint&Scan application for Mac?
- 26Wrong Toner Cartridge
- 27I cannot print on a wireless (Wi-Fi) network (Mac)
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29(Video) Set up your Brother machine
- 30I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 31Change the printer driver settings (Windows)
- 32No Toner
- 33The printer status is Offline or Paused.
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 35What is the default password for my BRAdmin or Web Based Management?
- 36Toner Low
- 37My Brother machine has no power.
- 38What is the recommended paper?
- 39My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 40I am unable to print from a client PC to a printer on a print server. (Linux)
- 41I cannot print full-page photos or images using Email Print.
- 42Cannot print after a Windows 10 update (June 2020)
- 43When I print images, the quality is not good (Linux)
- 44Large characters are printed incorrectly. (Linux)
- 45The driver installation finished successfully but I cannot print. (Linux)
- 46I cannot print using my Brother machine on a wired network (Windows/macOS)
- 47Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 48How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 49Enable the Brother machine's network interface.
- 50What is the difference between the toner cartridge and the drum unit?