FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the Back of the Machine
- 2(Video) Paper is Jammed in the 2-sided Tray
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4(Video) Paper is Jammed in the Manual Feed Slot
- 5(Video) Paper is Jammed inside the Machine
- 6(Video) Paper is Jammed in the Paper Tray
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8(Video) Set up your Brother machine
- 9The printer status is Offline or Paused.
- 10Delete print jobs from the print queue.
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 13What is the recommended paper?
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15Install the Brother Mobile Connect application (for mobile device)
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 18Adjust color settings by using the custom setting in the printer driver (Windows only)
- 19What driver package format is supported by my Linux distribution?
- 20Check the remaining ink or toner level (Linux)
- 21I cannot print using my Brother machine on a wired network (Windows/macOS)
- 22I cannot print on a wireless (Wi-Fi) network (Windows)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Toner Error
- 25What is the default password for my BRAdmin or Web Based Management?
- 26The color of your printouts is not what you expected
- 27What is the default password for my Brother machine?
- 28Add your Brother machine with AirPrint (macOS)
- 29I cannot print full-page photos or images using Email Print.
- 30Cannot print after a Windows 10 update (June 2020)
- 31Wireless setup is requesting a WPS PIN to complete the setup
- 32I cannot print on a wireless (Wi-Fi) network (Mac)
- 33Enable the Brother machine's network interface.
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35Change the printer driver settings (Windows)
- 36No Toner
- 37Correct the Color Printing
- 38Drum !
- 39Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 40To install the printer driver easily using a tool. (Linux)
- 41Wrong Toner Cartridge
- 42Set up your Brother machine on a wireless network (Windows/macOS)
- 43Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 44How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 45The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 46Reset the Drum Counter
- 47Media Type Mismatch or Media Mismatch
- 48Protect your Brother machine against unauthorised access over the network
- 49How to identify your Operating System (OS).
- 50Discover the MAC address of the Brother network card