FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed in the 2-sided Tray
- 2(Video) Paper is Jammed inside the Machine
- 3(Video) Paper is Jammed in the Paper Tray
- 4Toner Low
- 5(Video) Paper is Jammed in the Manual Feed Slot
- 6(Video) Set up your Brother machine
- 7No Paper T1
- 8Cooling Down
- 9I cannot print on a wireless (Wi-Fi) network (Windows)
- 10(Video) Paper is Jammed in the Back of the Machine
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Media Mismatch
- 13Adjust color settings by using the custom setting in the printer driver (Windows only)
- 14Cannot Detect
- 15What is the default password for my BRAdmin or Web Based Management?
- 16The color of your printouts is not what you expected
- 17What is the default password for my Brother machine?
- 18Cannot print after a Windows 10 update (June 2020)
- 19Discover the MAC address of the Brother network card
- 20No Toner
- 21Correct the Color Printing
- 22Install the Brother Mobile Connect application (for mobile device)
- 23I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 24A security warning appears when accessing Web Based Management via HTTPS.
- 25I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 26Wrong Toner Cartridge
- 27Enable the Brother machine's network interface.
- 28Change the printer driver settings (Windows)
- 29Cannot Print ##
- 30Drum !
- 31I cannot print full-page photos or images using Email Print.
- 32Check the remaining ink or toner level (Linux)
- 33Where can I download Brother iPrint&Scan application for Mac?
- 34I cannot print using my Brother machine on a wired network (Windows/macOS)
- 35I cannot print on a wireless (Wi-Fi) network (Mac)
- 36Protect your Brother machine against unauthorised access over the network
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38Condensation
- 39Toner Error
- 40Cartridge Error
- 41I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 42Manual Feed
- 43Out of Memory
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 46The driver installation finished successfully but I cannot print. (Linux)
- 47Control Printer Driver settings (only available for Windows)
- 48In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 49Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 50I cannot install the Linux printer driver in Fedora 33 or later. (Linux)