FAQs & Troubleshooting
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224 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I cannot print using my Brother machine on a wireless network (Mac)
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7(Video) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8(Video) After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 9Set up your Brother machine on a wireless network.
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12Manual Feed
- 13Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 14(Video) I cannot find some option in the Printing preferences. (For Windows)
- 15I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 16Wireless setup is requesting a WPS PIN to complete the setup
- 17Enable the Brother machine's network interface.
- 18Drum !
- 19(Video) Paper is Jammed in the Paper Tray
- 20Print on envelopes, labels or thick paper from the Manual feed slot
- 21Print the Network Configuration Report
- 22Add your Brother machine with AirPrint (macOS)
- 23Set up a Brother machine and your mobile device on a wireless network
- 24My Brother machine is unresponsive.
- 25Reset the Drum Counter
- 26What kind of envelopes and labels are recommended for printing?
- 27My Brother machine could not be found over the network when I installed drivers on my computer.
- 28(Video) Unpack your Brother machine and install the toner cartridge
- 29(Video) Load A4/Letter paper
- 30(Video) Load an Envelope (Manual Feed Slot)
- 31What is Brother iPrint&Scan?
- 32Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34How to identify your Operating System (OS).
- 35I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 36I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 37What driver package format is supported by my Linux distribution?
- 38I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 39I cannot print on a wireless (Wi-Fi) network (Windows)
- 40Set the Setting Lock Password
- 41Turn Setting Lock On
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Check the firmware version.
- 44Open the Control Panel (For Windows)
- 45Reduce Printing Noise
- 46Discover the MAC address of the Brother network card
- 47I cannot print from my computer via USB.
- 48Print both sides of paper or a booklet automatically
- 49Size Error DX or Size Error 2-sided
- 50(Video) Paper is Jammed inside the Machine