FAQs & Troubleshooting
Latest |
161 Results
- 102/07/2024(Video) Unpack your Brother machine
- 202/07/2024(Video) Load paper
- 302/07/2024(Video) Connect the power cord
- 402/07/2024(Video) Load an Envelope (Manual Feed Slot)
- 501/05/2024My machine prints documents in inverted colors after updating to Android™ 14.
- 608/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 707/20/2023Check the firmware version.
- 806/29/2023Print both sides of paper or a booklet automatically
- 906/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1006/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1106/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1206/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1306/01/2023Add your Brother machine with AirPrint (macOS)
- 1406/01/2023Delete print jobs from the print queue.
- 1505/16/2023I cannot print from my computer via USB.
- 1604/26/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 1703/27/2023"Offline" appears on the Status Monitor.
- 1803/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1903/27/2023Change the printer driver settings (Windows/macOS)
- 2003/27/2023The printer status is Offline or Paused.
- 2102/14/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2202/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2312/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2412/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2512/19/2022Toner Low or Prepare New Toner Cartridge
- 2612/13/2022Open the Status Monitor
- 2712/13/2022How to identify your Operating System (OS).
- 2810/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 2909/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3008/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3108/10/2022(Video) Replace Toner
- 3208/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3307/28/2022Update the Driver or Firmware for your Brother machine
- 3407/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 3506/30/2022Check the Node Name of the Brother machine
- 3606/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3705/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3804/20/2022Turn the Toner Save Mode on or off.
- 3904/20/2022Uninstall the Brother Software and Drivers (Windows)
- 4004/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4103/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 4203/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4303/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4403/10/2022Drum !
- 4511/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 4611/10/2021Open the Control Panel (For Windows)
- 4710/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 4810/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4903/31/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 5003/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)