FAQs & Troubleshooting
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186 Results
- 1The printer status is Offline or Paused.
- 2How to setup the Printer RAMDISK.
- 3How do I monitor the status of the printer?
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5Can I use non-Brother or third party supplies with the Brother machine?
- 6Printer does not recognize the HDD/Compact Flash.
- 7I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8How do I use the Quick Print Setup Utility?
- 9I cannot print from Mac OS X.
- 10I cannot use the "Modules Update" button on Web BRAdmin.
- 11When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 12How do I display the Quick Print Setup as a Toolbar?
- 13Delete print jobs from the print queue.
- 14What is 'Secure Printing' and how do I use it? (for Macintosh users)
- 15How can I enable/disable the Quick Print Setup Utility?
- 16What is a total paper input capacity of the HL-7000 series printers?
- 17What emulation modes does this printer support?
- 18What kind of paper can I use?
- 19How do I replace the Feed Roller (Paper Feeding kit)?
- 20Where do I find a Parallel or USB interface cable?
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 24How to identify your Operating System (OS).
- 25Change the printer driver settings (Windows/macOS)
- 26The paper is skewed when it's printed.
- 27The paper does not feed from MultiPurpose Tray(MP Tray).
- 28What is 'Secure Printing' and how do I use it? (for Windows users)
- 29I see the message "SIZE ERROR XXX" on the printer LCD. What does it mean?
- 30What is the protocol specification of the NC-4100h Type 2 print server?
- 31What kind of USB cable should I use?
- 32I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 33Can I buy any MICR toner?
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 36How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 37How do I print using the Duplex Unit?
- 38What is the print speed of the HL-7000 series printers?
- 39The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 40The machine does not print anything.
- 41When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 42Vertical black lines appear on the printout.
- 43Paper size settings are unavailable when I print from OpenOffice (Linux)
- 44Windows 10 Support Information
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46I cannot print from my computer via network. (For Macintosh)
- 47"MX" is displayed on the LCD. What does it mean?
- 48How do I print on labels, transparencies etc?
- 49I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 50Printouts have toner specks.