FAQs & Troubleshooting
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228 Results
- 1Print a Test Page.
- 2Replace Toner
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4The print speed is slow.
- 5When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 8Jam MP Tray
- 9Turn the Toner Save mode on or off
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 14Change the printer driver settings (Windows/macOS)
- 15I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 16Print on labels and envelopes from the MP tray.
- 17Clean the drum unit
- 18What driver package format is supported by my Linux distribution?
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 21I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 22Jam Duplex
- 23Disable the APIPA protocol.
- 24Replace Fuser
- 25Set up your Brother machine on a wireless network.
- 26A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 27I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 28I get a TS error when trying to print on a wireless network.
- 29Enable the Brother machine's network interface.
- 30I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 31What is Brother iPrint&Scan?
- 32Can I print on transparencies e.g. for overhead projectors?
- 33Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 34How to identify your Operating System (OS).
- 35Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 36Cartridge Error
- 37Print both sides of paper or a booklet automatically
- 38I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 39Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 40Drum End Soon
- 41Can I use non-Brother or third party supplies with the Brother machine?
- 42What is APIPA?
- 43When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 44Reset the print server to the default factory settings.
- 45Install the optional tray unit.
- 46What is the BRAdmin Professional software used for?
- 47Install additional memory.
- 48I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 49I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 50Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.