FAQs & Troubleshooting
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227 Results
- 1The print speed is slow.
- 2What is Brother iPrint&Scan?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6Jam Tray 1 or Jam Tray 2
- 7Jam MP Tray
- 8What kind of paper can I use?
- 9I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 10Replace PF Kit xx
- 11Jam Rear
- 12Jam Inside
- 13Change the printer driver settings (Windows/macOS)
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Jam Duplex
- 16Print a web page from iPrint&Scan when using an Android™ mobile device.
- 17Printable area
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19Can I print from or scan to Android™ Smartphone?
- 20The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 21Replace Laser
- 22I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 23Print both sides of paper or a booklet automatically
- 24Toner Low or Prepare New Toner Cartridge
- 25What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 26Print on labels and envelopes from the MP tray.
- 27Page skewed
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 30Replace Drum
- 31What can happen if the wrong paper is used in your machine.
- 32Disable the APIPA protocol.
- 33Add your Brother machine with AirPrint (macOS)
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35I cannot print using my Brother machine on a wireless network (Mac)
- 36Use the Universal Printer Driver for PCL
- 37Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 38Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 39Curled
- 40What kind of memory can I use?
- 41Reset the print server to the default factory settings.
- 42Print the Network Configuration Report
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44The printer status is Offline or Paused.
- 45Adjust the Brother machine's Sleep Time setting
- 46Print on both sides of the paper (2-sided/duplex Printing).
- 47Turn the Toner Save mode on or off
- 48I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 49What driver package format is supported by my Linux distribution?
- 50I cannot print using my Brother machine on a wireless network (Windows)