FAQs & Troubleshooting
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214 Results
- 1Manual Feed
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3Jam Tray 1 or Jam Tray 2
- 4Replace Drum
- 5What is AirPrint?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 9Jam Inside
- 10Print on labels and envelopes from the MP tray.
- 11Replace Fuser
- 12Reset the print server to the default factory settings.
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 15TONER LOW
- 16Can I print from DOS applications?
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18Can I print from or scan to Android™ Smartphone?
- 19Replace Toner
- 20What driver package format is supported by my Linux distribution?
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 23No Paper
- 24How can I change the printer settings?
- 25Out of Memory
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30Protect your Brother machine against unauthorised access over the network
- 31Delete print jobs from the print queue.
- 32Use the Universal Printer Driver for PCL
- 33Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 34I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 35Replace PF Kit xx
- 36Replace Laser
- 37Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 38Jam Duplex
- 39Curled or wavy
- 40What can happen if the wrong paper is used in your machine.
- 41When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 42Printable area
- 43Turn the Toner Save mode on or off
- 44Add your Brother machine with AirPrint (macOS)
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46I cannot find some option in the Printing preferences. (For Windows)
- 47Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 48What is Brother iPrint&Scan?
- 49Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 50Reduce printing noise.