FAQs & Troubleshooting
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205 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 5How to identify your Operating System (OS).
- 6The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 7Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 8What is Brother iPrint&Scan?
- 9Printouts have a curl or wave.
- 10I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 11Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 12I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 13The "Go to printer's website" option in Windows XP and Windows Vista is not working. / The "Get More Info" option in Windows 2000 and Windows Server 2003/2008 is not working. What should I do?
- 14Delete print jobs from the print queue.
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 17I cannot connect to the print server using my web browser. What should I do?
- 18What kind of paper can I use?
- 19How do I clear Jam Rear/ Duplex?
- 20Open the Status Monitor
- 21The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 22Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 23Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 24How can I change the printer settings?
- 25What kind of memory can I use?
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
- 28When printing with monochrome laser printer, the print position shifts. (Linux)
- 29I get a TS error when trying to print on a wireless network.
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 33I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 34Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 35Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 36What can happen if the wrong paper is used in your machine.
- 37Print the Network Configuration List.
- 38Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 39How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 40White spots appear in areas of dense black printing.
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Print a web page from iPrint&Scan when using an Android™ mobile device.
- 45Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 46Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 47Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 48Important points you need to confirm before configuring your Brother machine for a wireless network.
- 49Discover the MAC address of the Brother network card
- 50Can I print from or scan to Android™ Smartphone?