FAQs & Troubleshooting
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165 Results
- 1The printer status is Offline or Paused.
- 2How to identify your Operating System (OS).
- 3The paper is skewed when it's printed.
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 6Protect your Brother machine against unauthorised access over the network
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 8Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 9Delete print jobs from the print queue.
- 10The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 14I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 15I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 16What kind of paper can I use?
- 17"JAM TRAY 1", "JAM TRAY2" , "JAM TRAY3" error message appears on the LCD. What should I do?
- 18Can I print from DOS applications?
- 19Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 20Supported models of Universal Printer Driver for PCL
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23Use the Universal Printer Driver for PCL
- 24Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 25Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 26Print a web page from iPrint&Scan when using an Android™ mobile device.
- 27Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 28Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
- 29What is a "Generic PCL Driver"?
- 30Uninstall the drivers. (Mac OS X 10.5)
- 31"JAM INSIDE" error appears on the LCD. What should I do?
- 32What can happen if the wrong paper is used in your machine.
- 33What are the expected yields of the consumables?
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 36To install the printer driver easily using a tool. (Linux)
- 37I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 38Can I print from or scan to Android™ Smartphone?
- 39Can I print from and scan to iPhone, iPod touch and iPad?
- 40Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 41How can I clean the corona wire of the drum unit?
- 42I want to print using CUPS while keeping SELinux enabled. (Linux)
- 43I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 44Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 47Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 48Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 49Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 50Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?