FAQs & Troubleshooting
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131 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What kind of memory can I use?
- 3Does NC-2200w work with Windows Vista?
- 4I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 5What kind of paper can I use?
- 6Can I print from DOS applications?
- 7I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 8How to identify your Operating System (OS).
- 9I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11Black toner marks appear across the page.
- 12I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 13Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 14The paper is skewed when it's printed.
- 15The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 16Printouts have wrinkles or creases.
- 17Windows 7 Support Information
- 18Printouts have toner specks.
- 19Vertical black lines appear on the printout.
- 20Cannot print after a Windows 10 update (June 2020)
- 21The downloaded driver's name is different from my machine's name. (Linux)
- 22I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 23Delete print jobs from the print queue.
- 24The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 25Can I print from and scan to iPhone, iPod touch and iPad?
- 26The printer status is Offline or Paused.
- 27Functions supported in the Windows 7 built-in drivers
- 28All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
- 29I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 30Printouts have a curl or wave.
- 31Printouts are faint.
- 32What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 33How do I factory reset the print server?
- 34How do I change the print server password?
- 35What is the recommended paper?
- 36The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 37I want to print using CUPS while keeping SELinux enabled. (Linux)
- 38Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 39Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 40Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 41White lines appear across the page.
- 42What do the LED indications mean?
- 43How do I clear paper jams?
- 44What driver package format is supported by my Linux distribution?
- 45My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 46I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 47Large characters are printed incorrectly. (Linux)
- 48Print command (cupswrapper) (Linux)
- 49I am unable to print from a client PC to a printer on a print server. (Linux)
- 50The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.