FAQs & Troubleshooting
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184 Results
- 1How do I print on transparencies?
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3The printer status is Offline or Paused.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 6I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 7How do I print a network configuration page?
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9Using the PING command to troubleshoot problems.
- 10How do I perform a factory reset?
- 11What is a "Generic PCL Driver"?
- 12What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 13I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 14What is the BRAdmin Professional software used for?
- 15How do I change the print server password?
- 16Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18What driver package format is supported by my Linux distribution?
- 19Cannot print after a Windows 10 update (June 2020)
- 20I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 21I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Delete print jobs from the print queue.
- 24Verify the Brother machine connected to the Wired Network (For Windows)
- 25I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 26Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 27The paper is skewed when it's printed.
- 28I cannot print from Mac OS X.
- 29What kind of USB cable can I use?
- 30How can I change the IP address?
- 31Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 32What kind of paper can I use?
- 33When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 34Can I print from DOS applications?
- 35I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 36How do I factory reset the print server?
- 37What is the recommended paper?
- 38I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 39Install the built-in drivers (For Windows 8 and Windows 10)
- 40I cannot print from my computer via USB.
- 41I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 42The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 43What do the LED indications mean?
- 44I cannot install the driver when using the Driver Install Tool. (Linux)
- 45I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 46I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 47To install the printer driver easily using a tool. (Linux)
- 48Uninstall printer drivers (Linux)
- 49Pre-Required Procedures (Linux)
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.