FAQs & Troubleshooting
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187 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3How do I install additional memory?
- 4Functions supported in the Windows 7 built-in drivers
- 5Does NC-2200w work with Windows Vista?
- 6How do I print a network configuration page?
- 7How do I perform a factory reset?
- 8What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 9I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 10The printer status is Offline or Paused.
- 11I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 12Delete print jobs from the print queue.
- 13Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 14What is a "Generic PCL Driver"?
- 15What kind of memory can I use?
- 16Can I print from DOS applications?
- 17I cannot print from Mac OS X.
- 18Verify the Brother machine connected to the Wired Network (For Macintosh)
- 19What kind of paper can I use?
- 20What is the BRAdmin Professional software used for?
- 21When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 22I want to change the paper tray and paper size settings. How do I change these things?
- 23Print on both sides of the paper.
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 26Why is the Status light (led) red and the Paper light (led) flashing?
- 27Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 28Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 29Windows 10 Support Information
- 30Verify the Brother machine connected to the Wired Network (For Windows)
- 31I cannot print from my computer via network. (For Macintosh)
- 32Windows 7 Support Information
- 33How do I print a Test page?
- 34Uninstall the drivers. (Mac OS X 10.5)
- 35The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 36How do I factory reset the print server?
- 37My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 38What is the Network Shared printing?
- 39I cannot print from my computer via USB.
- 40I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 41White spots appear in areas of dense black printing.
- 42Change the printer driver settings (Windows/macOS)
- 43I cannot print from my computer via network. (For Windows)
- 44I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 45The paper is skewed when it's printed.
- 46How do I print on transparencies?
- 47What is UPnP and SSDP?
- 48I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 49When trying to print from Mac OS® X the print queue is stopped.
- 50When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?