FAQs & Troubleshooting
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227 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3Replace Drum
- 4Jam Inside
- 5Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 6Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 7Jam Tray 1 / Jam Tray 2
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Can I print from or scan to Android™ Smartphone?
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Replace PF Kit xx
- 12Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 13What is Brother iPrint&Scan?
- 14Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17Jam Duplex
- 18Jam Rear
- 19Can I use non-Brother or third party supplies with the Brother machine?
- 20Turn the Toner Save Mode on or off.
- 21Delete print jobs from the print queue.
- 22Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 23Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 24What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 25I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 26Replace Laser
- 27I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 30Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 32I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 33Change the printer driver settings (Windows/macOS)
- 34Short Paper
- 35Tray 2 Error
- 36Drum Stop
- 37I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 38Carry out calibration to improve the color density
- 39Drum Error (Drum!)
- 40Load paper in the paper tray
- 41Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 44Install the built-in drivers (For Windows 8 and Windows 10)
- 45Can I print on transparencies e.g. for overhead projectors?
- 46Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 48Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 49Size Error
- 50Toner Low