FAQs & Troubleshooting
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206 Results
- 1Load paper in the paper tray
- 2Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3Adjust color settings by using the custom setting in the printer driver
- 4Replace Toner
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7What is Brother iPrint&Scan?
- 8Replace Drum
- 9Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 11Toner Low
- 12What can happen if the wrong paper is used in your machine.
- 13I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 14I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 15When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 16Install the optional lower tray
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18Replace WT Box
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20No Drum Unit
- 21No Waste Toner
- 22Size Error DX
- 23What is the recommended paper?
- 24Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 25Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 26Change the printer driver settings (Windows/macOS)
- 27Small Paper
- 28No Toner
- 29Print both sides of paper or a booklet automatically
- 30Is my Brother machine compatible with Windows Vista?
- 31Jam Rear
- 32Jam Inside
- 33Jam MP Tray
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35The color of your printouts is not what you expected
- 36Envelope creases
- 37What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39The driver installation finished successfully but I cannot print. (Linux)
- 40Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 41What is the difference between the toner cartridge and the drum unit?
- 42Replace Fuser
- 43Turn the Toner Save Mode on or off.
- 44I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46What driver package format is supported by my Linux distribution?
- 47The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 48Can I print on transparencies e.g. for overhead projectors?
- 49Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 50Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.