FAQs & Troubleshooting
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197 Results
- 1Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 2What is Brother iPrint&Scan?
- 3Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 4When I print directly from the USB flash drive only an error page prints. What can I do?
- 5Can I print from or scan to Android™ Smartphone?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7What driver package format is supported by my Linux distribution?
- 8Uninstall printer drivers (Linux)
- 9How to identify your Operating System (OS).
- 10I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 11"JAM REAR" error appears on the LCD. What should I do?
- 12"JAM MP TRAY" error appears on the LCD. What should I do?
- 13Replace the drum unit.
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 16Adjust color settings by using the custom setting in the printer driver
- 17Change the printer driver settings (Windows/macOS)
- 18The printer status is Offline or Paused.
- 19I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 20What kind of paper can I use?
- 21"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 22How can I clean the inside of the printer?
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 25I cannot find some option in the Printing preferences. (For Windows)
- 26The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 27Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 29I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 30I cannot print from my computer via USB.
- 31The paper is skewed when it's printed.
- 32Is my Brother machine compatible with Windows Vista?
- 33How do I replace the Belt Unit?
- 34How do I replace the Waste toner box?
- 35Can I print from DOS applications?
- 36My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 37"Offline" appears on the Status Monitor.
- 38I want to know more information about the advanced features of my Brother machine.
- 39How do I replace the Waste toner box?
- 40Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 41Large characters are printed incorrectly. (Linux)
- 42The driver installation finished successfully but I cannot print. (Linux)
- 43I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 44I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 45Check the firmware version.
- 46Protect your Brother machine against unauthorised access over the network
- 47Delete print jobs from the print queue.
- 48Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 50Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?