FAQs & Troubleshooting
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181 Results
- 1Replace Drum
- 2Load paper in the paper tray
- 3Replace Toner
- 4Toner Low
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Replace WT (waste toner) Box
- 7Jam Tray 1
- 8Jam Inside
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10Jam 2-sided
- 11Jam Rear
- 12How to identify your Operating System (OS).
- 13Adjust color settings by using the custom setting in the printer driver
- 14I cannot print using my Brother machine on a wireless network (Mac)
- 15Poor fixing
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Jam Manual Feed
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20The printer status is Offline or Paused.
- 21Add your Brother machine with AirPrint (macOS)
- 22What driver package format is supported by my Linux distribution?
- 23Download a file from the "Downloads" section and save it to Windows 8 computer.
- 24I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 25Belt End Soon
- 26WT Box End Soon
- 27I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 28Reset the print server to the default factory settings.
- 29Adjust the print position of each color.
- 30The downloaded driver's name is different from my machine's name. (Linux)
- 31Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 32Can I print from or scan to Android™ Smartphone?
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 35The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 36Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 37Calibrate or Calibration Failed or Calibration.
- 38What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 39The color of your printouts is not what you expected
- 40What is the recommended paper?
- 41Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 44Log Access Error
- 45What is AirPrint?
- 46Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 47Discover the MAC address of the Brother network card
- 48Short Paper
- 49Toner Error
- 50No Belt Unit