FAQs & Troubleshooting
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209 Results
- 1What is Brother iPrint&Scan?
- 2The printer status is Offline or Paused.
- 3I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 4Turn the Toner Save Mode on or off.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 9Print the Network Configuration List
- 10Adjust color settings by using the custom setting in the printer driver
- 11Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 12Change the printer driver settings (Windows/macOS)
- 13Check the IP addresses of your PC and the Brother machine
- 14No Waste Toner
- 15What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 16The color of printouts are not what I expected.
- 17What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19Delete print jobs from the print queue.
- 20Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 21Important points you need to confirm before configuring your Brother machine for a wireless network.
- 22I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 23Can I print from or scan to Android™ Smartphone?
- 24I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 25I cannot print from my computer via network. (For Macintosh)
- 26How can I configure my machine in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 27I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 28Jam Rear
- 29I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31Discover the MAC address of the Brother network card
- 32The paper is skewed when it's printed.
- 33Drum Error (Drum!)
- 34Jam Tray 1
- 35What kind of memory can I use?
- 36When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 37Reset the network settings to the factory default
- 38What is the printable area per page?
- 39Disable the APIPA protocol
- 40What is the recommended paper?
- 41I get a TS error when trying to print on a wireless network.
- 42Print on plain paper or bond paper from the Manual feed slot
- 43Can I print from and scan to iPhone, iPod touch and iPad?
- 44The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 45I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 46Verify the Brother machine connected to the Wired Network (For Windows)
- 47Can I print on transparencies e.g. for overhead projectors?
- 48Can I use AirPrint with my Brother machine?
- 49Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 50I cannot connect my machine to the wireless network.