FAQs & Troubleshooting
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209 Results
- 1The printer status is Offline or Paused.
- 2Turn the Toner Save Mode on or off.
- 3Print on plain paper or bond paper from the Manual feed slot
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Print data directly from the USB flash memory drive
- 6I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 7Verify the Brother machine connected to the Wireless Network (For Windows)
- 8I get a TS error when trying to print on a wireless network.
- 9Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 10Can I print from or scan to Android™ Smartphone?
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12Adjust color settings by using the custom setting in the printer driver
- 13Create the file for direct printing
- 14The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 15Drum Error (Drum!)
- 16Jam Tray 1
- 17I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 18What is the recommended paper?
- 19Print on envelopes, labels or thick paper from the Manual feed slot
- 20Print on both sides of the paper.
- 21Can I print on transparencies e.g. for overhead projectors?
- 22Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 23Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 24Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 25Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 26Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 27Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 28Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 29I cannot connect my machine to the wireless network.
- 30I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 31Change the printer driver settings (Windows/macOS)
- 32No Belt Unit
- 33WT Box End Soon
- 34What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 35When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 36What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 37Drums End Soon/ Drum End Soon(X)
- 38What kind of paper can I use?
- 39Jam Rear
- 40What is the printable area per page?
- 41The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43I cannot install Brother drivers on Debian 10 or later (Linux)
- 44I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 45To install the printer driver easily using a tool. (Linux)
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 49Can I use AirPrint with my Brother machine?
- 50How to identify your Operating System (OS).