FAQs & Troubleshooting
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162 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2Print a Test page
- 3Install extra memory
- 4Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 5Print on plain paper or bond paper from the Manual feed slot
- 6I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 7I'm having a problem with the print quality. How can I resolve it?
- 8Jam Tray 1
- 9Jam Inside
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12Can I print from or scan to Android™ Smartphone?
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 14The driver installation finished successfully but I cannot print. (Linux)
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16The printer status is Offline or Paused.
- 17The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)
- 18Can I print on transparencies e.g. for overhead projectors?
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Change the printer driver settings (Windows/macOS)
- 21WT Box End Soon
- 22Clean the paper pick-up roller
- 23When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 24Jam Rear
- 25What kind of memory can I use?
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27What can happen if the wrong paper is used in your machine.
- 28What is the printable area per page?
- 29Windows 10 Support Information
- 30Windows 7 Support Information
- 31I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 32Print on both sides of the paper.
- 33I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 34I cannot print from my computer via USB.
- 35No Paper
- 36Clean the drum unit
- 37Drum Error (Drum!)
- 38Replace WT (waste toner) Box
- 39I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 40When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 41Print the Network Configuration List
- 42I want to print using CUPS while keeping SELinux enabled. (Linux)
- 43Verify the Brother machine connected to the Wired Network (For Macintosh)
- 44What is the difference between the toner cartridge and the drum unit?
- 45Print both sides of paper manually (Manual Duplex Printing for Macintosh)
- 46Replace Belt unit
- 47I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 48Replace Drum
- 49Delete print jobs from the print queue.
- 50I cannot find some option in the Printing preferences. (For Windows)