FAQs & Troubleshooting
Popular |
178 Results
- 1The printer status is Offline or Paused.
- 2I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 3How do I install additional memory?
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5What kind of memory can I use?
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 8The machine does not print anything.
- 9When trying to print from Mac OS® X the print queue is stopped.
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11I cannot print from Mac OS X.
- 12What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 13What is the Optional LT-26CL used for and how do I install it?
- 14Cannot print after a Windows 10 update (June 2020)
- 15I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 16"JAM E1" error appears on the LCD. What should I do?
- 17What is the optional DX-2600 used for and how do I install it?
- 18What is the optional Compact Flash Card used for and how do I install it?
- 19Can I buy any MICR toner?
- 20How to identify your Operating System (OS).
- 21Change color mode from a Windows® PC
- 22Functions supported in the Windows 7 built-in drivers
- 23What are the difference between PCL Driver and BR-Script driver?
- 24What kind of paper should I avoid?
- 25Selecting the best possible print quality from a Macintosh® PC
- 26How do I print on envelopes?
- 27I cannot print from my computer via network. (For Windows)
- 28Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 29Creating and using a Macro from a Windows PC
- 30How should I maintain the printer?
- 31The driver installation finished successfully but I cannot print. (Linux)
- 32I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34Download a file from the "Downloads" section and save it to Windows 8 computer.
- 35Open the Control Panel (For Windows)
- 36I cannot print from my computer via network. (For Macintosh)
- 37I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 38What kind of labels and transparencies can I use?
- 39Selecting the best possible print quality from a Windows® PC
- 40Can I use non-Brother or third party supplies with the Brother machine?
- 41"JAM D" or "JAM E2" error appears on the LCD. What should I do?
- 42What is the life of the consumables?
- 43I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 44What is Windows ICM profiles?
- 45How do I replace the waste toner pack?
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47What driver package format is supported by my Linux distribution?
- 48When I print images, the quality is not good (Linux)
- 49My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 50Windows 10 Support Information