FAQs & Troubleshooting
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187 Results
- 1What is 'Secure Printing' and how do I use it? (for Macintosh users)
- 2Delete print jobs from the print queue.
- 3The printer does not print on envelopes correctly.
- 4JAM DUPLEX
- 5JAM TRAY (Inside the Paper Tray)
- 6When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 7When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10What is 'Secure Printing' and how do I use it? (for Windows users)
- 11How to setup the Printer RAMDISK.
- 12When trying to print from Mac OS® X the print queue is stopped.
- 13How do I install additional memory? (DIMM)
- 14Output sheets are completely black.
- 15LOAD LETTER is displayed on the printer LCD. What does it mean?
- 16White spots appear in areas of dense black printing.
- 17I cannot print from Mac OS X.
- 18JAM INSIDE (inside the printer)
- 19I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 20Selecting the best possible print quality from a Windows PC
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22How to identify your Operating System (OS).
- 23Change the printer driver settings (Windows/macOS)
- 24The printer status is Offline or Paused.
- 25Functions supported in the Windows 7 built-in drivers
- 26How do I install the Optional Network Board?(Nc-4100h)
- 27I selected the HQ-1200 option in the HL-2460 printer driver and even though I am only printing text, I sometimes notice that the print speed slows down a little. Why?
- 28JAM REAR (at paper exit)
- 29The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 30What kind of paper can I use?
- 31Can I use non-Brother or third party supplies with the Brother machine?
- 32How do I replace the Feed Roller (Paper Feeding kit)?
- 33What can happen if the wrong paper is used in your machine.
- 34How do I install the Lower Tray Unit? (LT-4000 or LT-7000)
- 35My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 36Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 37Install the built-in drivers (For Windows 8 and Windows 10)
- 38I cannot print from my computer via USB.
- 39Selecting the best possible print quality from a Macintosh PC
- 40I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 41Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 42How do I clean the inside of the printer?
- 43I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 44When printing with monochrome laser printer, the print position shifts. (Linux)
- 45I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 46Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 47Windows 7 Support Information
- 48The paper is skewed when it's printed.
- 49An error message "IGNORE DATA" appears on the printer LCD.
- 50How do I print on labels, transparencies etc?