FAQs & Troubleshooting
Latest |
214 Results
- 102/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 208/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 306/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 406/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 506/01/2023Delete print jobs from the print queue.
- 605/16/2023I cannot print from my computer via USB.
- 705/11/2023Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 804/26/2023I cannot print from my computer via network. (For Macintosh)
- 903/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1003/27/2023Change the printer driver settings (Windows/macOS)
- 1103/27/2023The printer status is Offline or Paused.
- 1203/24/2023Open the Status Monitor
- 1303/17/2023The printer prints unexpectedly or it prints garbage data.
- 1403/15/2023"Offline" appears on the Status Monitor.
- 1502/28/2023Verify the Brother machine connected to the Wired Network (For Windows)
- 1602/15/2023Verify the Brother machine connected to the Wireless Network (For Windows)
- 1702/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 1802/14/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1902/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2012/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2112/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2212/13/2022How to identify your Operating System (OS).
- 2312/13/2022Curl or wavy
- 2412/13/2022Turn the Toner Save Mode on or off.
- 2511/16/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 2611/07/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 2710/31/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 2810/24/2022What is the default node name of the Brother Print Server?
- 2908/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3008/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3107/20/2022Uninstall the drivers. (Mac OS X 10.5)
- 3206/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3306/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3405/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3504/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3604/20/2022Uninstall the Brother Software and Drivers (Windows)
- 3704/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3804/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 3903/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 4003/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4103/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4211/10/2021Open the Control Panel (For Windows)
- 4310/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4403/19/2021I get a TS error when trying to print on a wireless network.
- 4503/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4603/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4702/15/2021Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 4807/16/2020Cannot print after a Windows 10 update (June 2020)
- 4907/06/2020What driver package format is supported by my Linux distribution?
- 5006/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)