FAQs & Troubleshooting
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189 Results
- 1Print on labels and envelopes from the manual feed slot.
- 2REPLACE TONER
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4MEMORY FULL
- 5What is Brother iPrint&Scan?
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 8JAM REAR
- 9JAM INSIDE
- 10REPLACE DRUM
- 11Cannot print after a Windows 10 update (June 2020)
- 12How to identify your Operating System (OS).
- 13The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 14I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17JAM DUPLEX
- 18JAM TRAY 1
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 23Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 24Can I print from DOS applications?
- 25The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 26Reset the print server to the default factory settings.
- 27What driver package format is supported by my Linux distribution?
- 28Use the Universal Printer Driver for PCL
- 29The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 30Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 31Can I use AirPrint with my Brother machine?
- 32What is the Network Shared printing?
- 33Can I print from or scan to Android™ Smartphone?
- 34FUSER ERROR
- 35DRUM STOP
- 36NO TONER
- 37The printer status is Offline or Paused.
- 38Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 39TONER LOW
- 40I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 41PRINT OVERRUN
- 42DRUM END SOON
- 43When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 44What is the recommended paper?
- 45Uninstall printer drivers (Linux)
- 46A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 47I cannot print from my computer via network. (For Macintosh)
- 48What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 49Print the Network Configuration List.
- 50Print command (LPR) (Linux)