FAQs & Troubleshooting
Latest |
148 Results
- 5103/27/2019Check the firmware version.
- 5202/13/2019Can I print from DOS applications? What printer driver emulation can be used?
- 5301/29/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 5401/28/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 5501/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 5601/24/2019All print jobs are aborted and nothing is printed. (Linux)
- 5701/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 5801/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 5901/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 6012/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 6110/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6207/17/2018MANUAL FEED
- 6307/17/2018Print on labels and envelopes from the manual feed slot.
- 6407/17/2018White lines across the page
- 6507/13/2018Hollow print
- 6604/07/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6706/13/2016Cooling Down (COOLING DOWN)
- 6803/25/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 6903/25/2016Windows 10 Support Information
- 7003/25/2016Possible solutions for print quality issues
- 7103/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7203/25/2016What is the difference between the toner cartridge and the drum unit?
- 7303/25/2016Can I use AirPrint with my Brother machine?
- 7403/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 7503/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 7603/25/2016Can I print from or scan to Android™ Smartphone?
- 7703/25/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 7803/24/2016Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 7903/24/2016Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 8003/24/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 8103/24/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 8203/24/2016White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 8303/23/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 8403/23/2016All black
- 8511/27/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 8611/25/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8711/19/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8811/21/2013FUSER ERROR
- 8906/19/2013What do the LED indications mean?
- 9004/26/2013White lines down the page
- 9104/25/2013TONER ENDED
- 9204/25/2013DRUM STOP
- 9304/25/2013NO PAPER T1
- 9404/25/2013DRUM ERROR
- 9504/25/2013Print both sides of paper (Manual 2-sided/Duplex Printing for Mac OS X 10.4.11 or greater)
- 9604/25/2013Reprint the last print job. (For Windows users only)
- 9704/25/2013Print a Printer Settings page.
- 9804/25/2013Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.4.11 or later users).
- 9904/25/2013Toner specks
- 10004/25/2013Wrinkles or creases