FAQs & Troubleshooting
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148 Results
- 1NO PAPER T1
- 2JAM INSIDE
- 3The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 4NO TONER
- 5REPLACE DRUM
- 6REPLACE TONER
- 7Can I print from or scan to Android™ Smartphone?
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9JAM REAR
- 10JAM TRAY 1
- 11TONER ENDED
- 12What is the recommended paper?
- 13JAM DUPLEX
- 14Download a file from the "Downloads" section and save it to Windows 8 computer.
- 15The printer prints unexpectedly or it prints garbage data.
- 16Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.4.11 or later users).
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18CARTRIDGE ERROR
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 20MANUAL FEED
- 21Print on labels and envelopes from the manual feed slot.
- 22FRONT COVER OPEN or FUSER COVER OPEN
- 23TONER LOW
- 24Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 26What is the difference between the toner cartridge and the drum unit?
- 27FUSER ERROR
- 28DUPLEX DISABLED
- 29DRUM STOP
- 30Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 31In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 32DRUM ERROR
- 33PRINT OVERRUN
- 34MEMORY FULL
- 35SERVICE CALL
- 36"Offline" appears on the Status Monitor.
- 37What driver package format is supported by my Linux distribution?
- 38How to identify your Operating System (OS).
- 39DRUM END SOON
- 40White lines down the page
- 41What do the LED indications mean?
- 42Turn the Toner Save Mode on or off.
- 43Windows 10 Support Information
- 44I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 45Reprint the last print job. (For Windows users only)
- 46Clear paper jams.
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 49Change the printer driver settings (Windows/macOS)
- 50Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?