FAQs & Troubleshooting
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165 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3How can I activate/deactivate the Toner Save Mode?
- 4Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 5What is a "Generic PCL Driver"?
- 6The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 7The printer status is Offline or Paused.
- 8What is the printable area per page?
- 9Can I print from DOS applications?
- 10What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 11What driver package format is supported by my Linux distribution?
- 12I cannot find some option in the Printing preferences. (For Windows)
- 13How to identify your Operating System (OS).
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Change the printer driver settings (Windows/macOS)
- 16Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 17The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19Cannot print after a Windows 10 update (June 2020)
- 20I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Protect your Brother machine against unauthorised access over the network
- 23Can I use AirPrint with my Brother machine?
- 24Can I print from or scan to Android™ Smartphone?
- 25"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
- 26The printer prints unexpectedly or it prints garbage.
- 27Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 28How can I change the printer settings?
- 29What is the BRAdmin Professional software used for?
- 30How can I print the pages in reverse page order in Windows?
- 31I am using Windows Vista 64 bit. I cannot print from the printer in a network-shared environment. What can I do?
- 32When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 33Print a Printer Settings page.
- 34The image is ghosted.
- 35My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 36I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 37Use the Universal Printer Driver for PCL
- 38I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 39The paper is skewed when it's printed.
- 40I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 41How do I install the printer driver in Windows using a USB interface cable and the CD-ROM?
- 42In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 43What kind of paper can I use?
- 44Printouts have wrinkles or creases.
- 45When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 46What are the expected yields of the consumables?
- 47How do I clear paper jams?
- 48The printed letters are slanted, positioned incorrectly.
- 49I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 50Uninstall printer drivers (Linux)