FAQs & Troubleshooting
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143 Results
- 1REPLACE DRUM
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3JAM INSIDE
- 4JAM TRAY 1
- 5I cannot find some option in the Printing preferences. (For Windows)
- 6Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 7MANUAL FEED
- 8DRUM END SOON
- 9Envelope creases
- 10When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 11Clear paper jams.
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 13Change the printer driver settings (Windows/macOS)
- 14JAM REAR
- 15REPLACE TONER
- 16Print on labels and envelopes from the manual feed slot.
- 17Page skewed
- 18Clean the Drum Unit.
- 19What driver package format is supported by my Linux distribution?
- 20Can I print from or scan to Android™ Smartphone?
- 21How do I print a Test page?
- 22Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 23Download a file from the "Downloads" section and save it to Windows 8 computer.
- 24How to identify your Operating System (OS).
- 25I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 26TONER ENDED
- 27Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 28The printer prints unexpectedly or it prints garbage data.
- 29PRINT OVERRUN
- 30Curl or wavy
- 31Wrinkles or creases
- 32Can I print from DOS applications? What printer driver emulation can be used?
- 33Turn the Toner Save Mode on or off.
- 34Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 35Clean the paper pick-up roller.
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 39Print command (cupswrapper) (Linux)
- 40Open the Control Panel (For Windows)
- 41What is Toner Continue Mode?
- 42The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 43FUSER ERROR
- 44The printer status is Offline or Paused.
- 45NO PAPER T1
- 46FRONT COVER OPEN or FUSER COVER OPEN
- 47TONER LOW
- 48Curled
- 49DRUM ERROR
- 50White lines across the page