JAM REAR

JAM TRAY 1

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

NO PAPER T1

How to identify your Operating System (OS).

Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?

What is the recommended paper?

The Drum LED is still on or flashing after I replace the drum unit with a new one.

I cannot print from my computer via USB.

Change the printer driver settings (Windows/macOS)

DRUM STOP

The printer status is Offline or Paused.

TONER LOW

Curled

PRINT OVERRUN

MEMORY FULL

JAM INSIDE

Can I print from DOS applications? What printer driver emulation can be used?

SERVICE CALL

REPLACE DRUM

Turn the Toner Save Mode on or off.

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

Delete print jobs from the print queue.

I cannot find some option in the Printing preferences. (For Windows)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

What is Toner Continue Mode?

I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.

Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?

When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.

The printer prints unexpectedly or it prints garbage data.

DRUM END SOON

Curl or wavy

Envelope creases

Wrinkles or creases

Black lines down the page

Possible solutions for print quality issues

I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.

What do the LED indications mean?

Change the length of time the machine will wait until it goes into Sleep Mode.

How do I cancel print jobs using the printer control panel?

Print on both sides of the paper (Manual 2-sided/duplex Printing).

Uninstall the Brother Software and Drivers (Windows)

REPLACE TONER

Clear paper jams.

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

What driver package format is supported by my Linux distribution?

The downloaded driver's name is different from my machine's name. (Linux)

Print command (LPR) (Linux)

All print jobs are aborted and nothing is printed. (Linux)