FAQs & Troubleshooting
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Popular |
143 Results
- 1Envelope creases
- 2REPLACE DRUM
- 3CARTRIDGE ERROR
- 4Print on labels and envelopes from the manual feed slot.
- 5NO TONER
- 6Curl or wavy
- 7REPLACE TONER
- 8Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 9Clear paper jams.
- 10I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12The printer prints unexpectedly or it prints garbage data.
- 13How do I print a Test page?
- 14MEMORY FULL
- 15What is the recommended paper?
- 16Clean the paper pick-up roller.
- 17JAM REAR
- 18JAM INSIDE
- 19JAM TRAY 1
- 20Clean the corona wire of the drum unit.
- 21What do the LED indications mean?
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Check the firmware version.
- 25Delete print jobs from the print queue.
- 26I cannot find some option in the Printing preferences. (For Windows)
- 27Download a file from the "Downloads" section and save it to Windows 8 computer.
- 28What is the difference between the toner cartridge and the drum unit?
- 29Can I print from or scan to Android™ Smartphone?
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31Change the printer driver settings (Windows/macOS)
- 32The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 33The printer status is Offline or Paused.
- 34Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 35MANUAL FEED
- 36Curled
- 37PRINT OVERRUN
- 38DRUM END SOON
- 39What kind of paper can I use?
- 40Wrinkles or creases
- 41Can I use non-Brother or third party supplies with the Brother machine?
- 42SERVICE CALL
- 43When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 44Uninstall the Brother Software and Drivers (Windows)
- 45Hollow print
- 46Possible solutions for print quality issues
- 47"Offline" appears on the Status Monitor.
- 48Open the Status Monitor
- 49Open the Control Panel (For Windows)
- 50Install the built-in drivers (For Windows 8 and Windows 10)
