FAQs & Troubleshooting
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198 Results
- 1I cannot print from the MP Tray. Why?
- 2When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4What kind of envelopes should I avoid?
- 5JAM REAR
- 6Can I print from DOS applications?
- 7Can I print from or scan to Android™ Smartphone?
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9JAM DUPLEX
- 10What is Status Monitor and how can I turn it on/off?
- 11I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12How do I replace PF KIT?
- 13My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 14Print command (LPR) (Linux)
- 15Pre-Required Procedures (Linux)
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 17Install the built-in drivers (For Windows 8 and Windows 10)
- 18What is the difference between the toner cartridge and the drum unit?
- 19The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 20I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 21Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 22What kind of USB cable should I use?
- 23How can I install the Web BRAdmin on Windows Server 2003?
- 24The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 25What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 26Printouts have toner specks.
- 27The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 28White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 29White lines appears down the page.
- 30How do I replace the Feed Roller (Paper Feeding kit)?
- 31What is the BRAdmin Professional software used for?
- 32Print on envelopes.
- 33Windows 10 Support Information
- 34I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 35I cannot print from my computer via USB.
- 36The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 37How do I replace LASER KIT?
- 38NO DX TRAY
- 39The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 40Replace the toner cartridge.
- 41Vertical black lines appear on the printout.
- 42The downloaded driver's name is different from my machine's name. (Linux)
- 43I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 44Change the printer driver settings (Windows/macOS)
- 45I cannot print from my computer via network. (For Windows)
- 46Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 47I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 48NO PAPER XXXX (XXXX means "TRAY1"/"TRAY2" or "MP( Multi-purpose) TRAY" etc")
- 49COVER OPEN
- 50Paper Feed Problems