FAQs & Troubleshooting
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171 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2The machine does not print anything.
- 3What kind of USB cable should I use?
- 4What kind of paper can I use?
- 5I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 6I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 7I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9The printer prints unexpectedly or it prints garbage.
- 10What is a "Generic PCL Driver"?
- 11How do I install additional memory?
- 12The printer status is Offline or Paused.
- 13Does NC-2200w work with Windows Vista?
- 14How do I perform a factory reset?
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16What driver package format is supported by my Linux distribution?
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 18Delete print jobs from the print queue.
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20How to identify your Operating System (OS).
- 21Can I print from and scan to iPhone, iPod touch and iPad?
- 22Change the printer driver settings (Windows/macOS)
- 23Functions supported in the Windows 7 built-in drivers
- 24The paper is skewed when it's printed.
- 25The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 26What kind of envelopes should I avoid?
- 27The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 28I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 29Can I print from DOS applications?
- 30When trying to print from Mac OS® X the print queue is stopped.
- 31My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 32The printed letters are slanted, positioned incorrectly.
- 33How do I display the Quick Print Setup as a Toolbar?
- 34Replace the toner cartridge.
- 35Cannot print after a Windows 10 update (June 2020)
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37Install the built-in drivers (For Windows 8 and Windows 10)
- 38I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 39Can I print from or scan to Android™ Smartphone?
- 40The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 41I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 42What kind of labels and transparencies can I use?
- 43I cannot print from Mac OS X.
- 44I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 45Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 46How can I change the IP address using the ARP and PING commands?
- 47I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 48What can happen if the wrong paper is used in your machine.
- 49When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 50What is the BRAdmin Professional software used for?