FAQs & Troubleshooting
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157 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2What driver package format is supported by my Linux distribution?
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6How to identify your Operating System (OS).
- 7Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 8Does NC-2200w work with Windows Vista?
- 9The machine does not print anything.
- 10I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 11I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 12Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13How can I change the IP address?
- 14What is a "Generic PCL Driver"?
- 15Can I print from DOS applications?
- 16How do I install additional memory?
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 19Change the printer driver settings (Windows/macOS)
- 20The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 21What kind of paper should I avoid?
- 22How do I monitor the status of the printer?
- 23I cannot print from Mac OS X.
- 24How can I change the IP address using the ARP and PING commands?
- 25Can I use non-Brother or third party supplies with the Brother machine?
- 26Functions supported in the Windows 7 built-in drivers
- 27What is the BROWNIE software?
- 28What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 29Why are all the lights blinking then the drum light blinking?
- 30White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 31What can happen if the wrong paper is used in your machine.
- 32Output sheets are completely black.
- 33Delete print jobs from the print queue.
- 34I cannot print from my computer via network. (For Macintosh)
- 35How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 36The printer prints unexpectedly or it prints garbage.
- 37What kind of paper can I use?
- 38Printouts have wrinkles or creases.
- 39Printouts are with gray background.
- 40Print on envelopes.
- 41I want to print using CUPS while keeping SELinux enabled. (Linux)
- 42Windows 10 Support Information
- 43Why does the Drum LED light?
- 44Large characters are printed incorrectly. (Linux)
- 45I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 46Uninstall printer drivers (Linux)
- 47Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 48How do I use the Quick Print Setup Utility?
- 49I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 50Why are the alarm and data lights blinking?