FAQs & Troubleshooting
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128 Results
- 1What kind of envelopes should I avoid?
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3Delete print jobs from the print queue.
- 4How to identify your Operating System (OS).
- 5Functions supported in the Windows 7 built-in drivers
- 6What kind of paper should I avoid?
- 7I cannot print from Mac OS X.
- 8What kind of USB cable should I use?
- 9Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 10Can I use non-Brother or third party supplies with the Brother machine?
- 11Can I print from DOS applications?
- 12The printed letters are slanted, positioned incorrectly.
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14Paper size settings are unavailable when I print from OpenOffice (Linux)
- 15Large characters are printed incorrectly. (Linux)
- 16I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 17When printing with monochrome laser printer, the print position shifts. (Linux)
- 18I want to print using CUPS while keeping SELinux enabled. (Linux)
- 19Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 20The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 21The driver installation finished successfully but I cannot print. (Linux)
- 22I am unable to print from a client PC to a printer on a print server. (Linux)
- 23Pre-Required Procedures (Linux)
- 24The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 25The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 26Can I print from or scan to Android™ Smartphone?
- 27Can I print from and scan to iPhone, iPod touch and iPad?
- 28I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 29Change the printer driver settings (Windows/macOS)
- 30Where do I find a Parallel or USB interface cable?
- 31How can I change the IP address?
- 32How can I change the IP address using the ARP and PING commands?
- 33When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 34When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 35When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 36The downloaded driver's name is different from my machine's name. (Linux)
- 37I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 38Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 39Print command (LPR) (Linux)
- 40Print command (cupswrapper) (Linux)
- 41All print jobs are aborted and nothing is printed. (Linux)
- 42I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 43Uninstall printer drivers (Linux)
- 44What is the difference between the toner cartridge and the drum unit?
- 45I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 46I cannot print from my computer via USB.
- 47I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 48I cannot print from my computer via network. (For Macintosh)
- 49I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 50Why are the alarm and data lights on?