FAQs & Troubleshooting
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164 Results
- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7Can I use non-Brother or third party supplies with the Brother machine?
- 8What driver package format is supported by my Linux distribution?
- 9Cannot print after a Windows 10 update (June 2020)
- 10Change the printer driver settings (Windows/macOS)
- 11I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12Can I print from DOS applications?
- 13Can I print using the IPP protocol on Windows XP?
- 14The downloaded driver's name is different from my machine's name. (Linux)
- 15I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 16The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 17The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 18I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 19I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 20In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 21Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 22Why does the Drum LED light?
- 23Open the Control Panel (For Windows)
- 24Why are the alarm and data lights blinking?
- 25What do the LED indications mean?
- 26Uninstall the printer drivers (For Windows)
- 27I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 28My Brother machine misfeeds paper.
- 29Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 30I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 31I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 32I cannot install the driver when using the Driver Install Tool. (Linux)
- 33The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 34The driver installation finished successfully but I cannot print. (Linux)
- 35I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 36Uninstall printer drivers (Linux)
- 37Why are the ready and alarm lights blinking?
- 38How can I change the IP address using the ARP and PING commands?
- 39Why are all the lights blinking then the drum light blinking?
- 40How do I factory reset the print server?
- 41Paper size settings are unavailable when I print from OpenOffice (Linux)
- 42My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 43I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45Print command (LPR) (Linux)
- 46Print command (cupswrapper) (Linux)
- 47I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 48I am unable to print from a client PC to a printer on a print server. (Linux)
- 49To install the printer driver easily using a tool. (Linux)
- 50Pre-Required Procedures (Linux)