FAQs & Troubleshooting
Latest |
150 Results
- 105/29/2024Cartridge Error
- 205/28/2024What is Toner Continue Mode?
- 305/28/2024Drum End Soon
- 404/18/2024What do the LED indications mean?
- 502/28/2024Uninstall the drivers. (macOS 13 or greater)
- 602/14/2024I cannot print using my Brother machine on a wireless network (Mac)
- 702/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 801/10/2024Turn the Toner Save Mode on or off.
- 908/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1006/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1106/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1206/01/2023Delete print jobs from the print queue.
- 1305/16/2023I cannot print from my computer via USB.
- 1405/11/2023Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 1504/26/2023I cannot print from my computer via network. (For Macintosh)
- 1604/26/2023Check the IP addresses of your PC and the Brother machine
- 1704/19/2023I cannot install the Brother printer driver (macOS 11 or later)
- 1804/07/2023I cannot print using my Brother machine on a wireless network (Windows)
- 1903/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2003/27/2023Change the printer driver settings (Windows/macOS)
- 2103/27/2023The printer status is Offline or Paused.
- 2202/15/2023Verify the Brother machine connected to the Wireless Network (For Windows)
- 2302/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2402/14/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2502/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2612/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2712/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2812/13/2022Open the Status Monitor
- 2912/13/2022How to identify your Operating System (OS).
- 3008/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3108/10/2022A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 3208/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3306/30/2022Check the Node Name of the Brother machine
- 3406/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3506/09/2022Print a Printer Settings page.
- 3605/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3704/20/2022Uninstall the Brother Software and Drivers (Windows)
- 3804/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3903/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4003/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4112/22/2021Set up your Brother machine on a wireless network (Windows/macOS)
- 4212/14/2021Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 4312/14/2021Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 4412/14/2021Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 4511/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 4611/10/2021Open the Control Panel (For Windows)
- 4710/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 4810/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4903/19/2021I get a TS error when trying to print on a wireless network.
- 5003/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)