FAQs & Troubleshooting
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150 Results
- 1Replace Toner
- 2Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 3Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6(Video) Load A4/Letter paper
- 7Replace Drum
- 8What do the LED indications mean?
- 9Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 10Jam Inside
- 11(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 12(Video) Load A5 paper
- 13My Brother machine could not be found over the network when I installed drivers on my PC.
- 14Load paper in the paper tray
- 15The printer status is Offline or Paused.
- 16Delete print jobs from the print queue.
- 17What is Brother iPrint&Scan?
- 18How to identify your Operating System (OS).
- 19No Paper
- 20What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 21I cannot connect my machine to the wireless network (For Windows)
- 22Drum End Soon
- 23I cannot print using my Brother machine on a wireless network (Windows)
- 24I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 25Drum !
- 26Check the IP addresses of your PC and the Brother machine
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28Reset the network settings to the factory default
- 29Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 30Can I use AirPrint with my Brother machine?
- 31No Drum
- 32Heater Error or Self-Diagnostic
- 33Cartridge Error
- 34No Toner
- 35Service Call
- 36"Offline" appears on the Status Monitor.
- 37Cancel print jobs using the printer control panel.
- 38I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 39(Video) Set up your Brother machine
- 40Can I print from or scan to Android™ Smartphone?
- 41Can I print from and scan to iPhone, iPod touch and iPad?
- 42Print Unable or Print Unable XX
- 43Jam Tray
- 44I get a TS error when trying to print on a wireless network.
- 45Set up your Brother machine on a wireless network (Windows/macOS)
- 46What is Toner Continue Mode?
- 47Change the printer driver settings (Windows/macOS)
- 48Clean the corona wire of the drum unit.
- 49Print a Printer Settings page.
- 50I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)