FAQs & Troubleshooting
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142 Results
- 1Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 2How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 3Tutorial videos on how to use the machine [Video instructions]
- 4The monitoring app on the smart device receives the notification items I do not need.
- 5How to use the Round frame (PRPRFK1) [Video instructions]
- 6How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 7Introducing Brother My Stitch Monitor application
- 8Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 9The bobbin thread breaks.
- 10Loops appear on the surface of the fabric when embroidering.
- 11Maintenance (Clean the hook)
- 12How do I thread the machine? (Threading the upper thread)
- 13Maintenance (Cleaning around the needle plate)
- 14How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 15How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 16Data cannot be saved to a USB flash drive
- 17How to set up the cap frame driver. [Video instructions]
- 18How to Embroider on Bag. [Video instructions]
- 19How to Embroider on Clothes. [Video instructions]
- 20How to Embroider on Pet Collar. [Video instructions]
- 21How to Embroider on Shoes. [Video instructions]
- 22Maintenance (Cleaning the bobbin case)
- 23"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 24"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 25"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 26Maintenance (Cleaning the bobbin case) [ Video ]
- 27"Set the clock." message appears on the LCD. What does it mean?
- 28"Needle bar case position error" message appears on the LCD. What does it mean?
- 29M5541001 appears on the Artspira app screen.
- 30M1332002 appears on the Artspira app screen.
- 31"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 32How do I change the thread spool easily?
- 33The App shows the message "Settings screen".
- 34"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 35How to find the security information (SSID and network key) for your home network
- 36"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 37"This file cannot be used." message appears on the LCD. What does it mean?
- 38"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 39How do I adjust the tension of the bobbin thread ?
- 40"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 41"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 42Why does the upper thread keep breaking?
- 43I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 44How to unsubscribe from Artspira
- 45How to disconnect the machine from Artspira using the Artspira app
- 46How to connect your machine and transfer data to Artspira
- 47Introducing the Brother Artspira application
- 48List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 49"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 50"Impossible to set the start & the end points." message appears on the LCD. What does it mean?