FAQs & Troubleshooting
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234 Results
- 1The embroidery data does not be recognized with the embroidery machine.
- 2How do I confirm the machine number for my machine.
- 3How do I adjust the presser foot pressure?
- 4Tutorial videos on how to use the machine [Video instructions]
- 5Installing / replacing a battery in the dual purpose stylus
- 6How do I adjust thread tension for embroidering?
- 7The App shows the message "No Supported Machines Found".
- 8Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 9"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
- 10Combination of fabric, thread and needle
- 11The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 12"Select a stitch." message appears on the LCD. What does it mean?
- 13Tips for sewing thick fabrics
- 14How to Use the Thread Trimming Function. (Jump Stitch Trim)
- 15"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 16About the threads and the bobbin case when embroidering
- 17Fabric puckers
- 18How to Create a Pattern with Line Scan. [My Design Center]
- 19How to set up the wireless network connection with the wizard on the machine
- 20Introducing Brother My Stitch Monitor application
- 21Using the embroidery needle plate cover
- 22The fabric feeds in the opposite direction.
- 23The handwheel feels sluggish when it is turned.
- 24"This file cannot be used." message appears on the LCD. What does it mean?
- 25"OK to delete the setting?" message appears on the LCD. What does it mean?
- 26"The foot controller cannot be used when the embroidery unit is attached. Remove the foot controller." message appears on the LCD. What does it mean?
- 27How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 28Data cannot be transferred even though the machine number has been input. (M5622201)
- 29Bobbin thread does not wind neatly on the bobbin.
- 30The dual purpose stylus cannot be operated.
- 31How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 32How do I save the embroidery patterns in the machine’s memory?
- 33"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 34"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 35"This key cannot be used at this time." message appears on the LCD. What does it mean?
- 36"This USB media cannot be used." message appears on the LCD. What does it mean?
- 37Data cannot be saved to the machine
- 38[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
- 39What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 40Introducing Brother My Design Snap application
- 41When embroidering a couching pattern, the upper thread tension was disturbed.
- 42How to use the sewing guide function.
- 43"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 44How do I sew buttonhole? (One-step Buttonholes)
- 45Cannot thread the needle.
- 46Machine does not operate.
- 47Bobbin thread breaks
- 48Stitches are skipped
- 49Fabric does not feed through the machine.
- 50The needle contacts the needle plate.