FAQs & Troubleshooting
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57 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I select or display patterns according to the embroidery frame size?
- 3How do I adjust thread tension for embroidering?
- 4How do I hoop the fabric in the embroidery frame?
- 5How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 6How do I adjust the sensitivity of the operation keys?
- 7How do I clean the race?
- 8How to use the Multi-purpose Screwdriver.
- 9Stitches are skipped
- 10Fabric puckers
- 11How do I set the bobbin ?
- 12Where do I put the oil in my machine?
- 13How do I thread the machine (Threading the upper thread)?
- 14How do I change the needle ?
- 15How do I remove or attach the presser foot ?
- 16How do I save the embroidery patterns in the machine’s memory?
- 17How do I wind the bobbin?
- 18"USB media error" message appears on the LCD. What does it mean?
- 19How do I remove or attach the Embroidery foot ?
- 20How do I attach or remove the embroidery frame ?
- 21Needle breaks.
- 22Upper thread breaks.
- 23"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 24When the thread became tangled under the bobbin winder seat
- 25"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 26"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 27How do I edit a single letter in the embroidery pattern?
- 28"F**" appears on the LCD. What does it mean?
- 29"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 30"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 31Bobbin thread breaks
- 32How do I change the font type in the embroidery pattern?
- 33"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 34"This pattern cannot be used." message appears on the LCD. What does it mean?
- 35"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 36How do I attach or remove the Embroidery Unit?
- 37How do I enter a line feed in the embroidery pattern?
- 38"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 39"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 40"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 41"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 42Embroidery
- 43"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 44"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 45"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 46"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean and how do I clear it?
- 47How do I retrieve the patterns from the machine’s memory?
- 48"Not enough available memory to save." message appears on the LCD. What does it mean?
- 49"Selected pattern field extends to the outside of the embroidery frame." message appears on the LCD. What does it mean?
- 50"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?