FAQs & Troubleshooting
![]() |
Popular |
61 Results
- 1How do I hoop the fabric in the embroidery frame?
- 2Tutorial videos on how to use the machine [Video instructions]
- 3How do I adjust the sensitivity of the operation keys?
- 4How do I adjust thread tension for embroidering?
- 5How do I select or display patterns according to the embroidery frame size?
- 6How do I enter a line feed in the embroidery pattern?
- 7How to use the Multi-purpose Screwdriver.
- 8How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 9"This USB media cannot be used." message appears on the LCD. What does it mean?
- 10Where do I put the oil in my machine?
- 11How do I clean the race?
- 12How do I change the needle ?
- 13Stitches are skipped
- 14How do I wind the bobbin?
- 15How do I remove or attach the Embroidery foot ?
- 16How do I thread the machine (Threading the upper thread)?
- 17Cannot thread the needle.
- 18How do I retrieve the patterns from the machine’s memory?
- 19How do I edit a single letter in the embroidery pattern?
- 20How do I change the font type in the embroidery pattern?
- 21When the thread became tangled under the bobbin winder seat
- 22How do I remove or attach the presser foot ?
- 23How do I set the bobbin ?
- 24"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 25"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 26"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 27"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 28"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 29"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 30"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 31When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 32Embroidery
- 33High-pitched sound while embroidering
- 34Bobbin thread does not wind neatly on the bobbin.
- 35"F**" appears on the LCD. What does it mean?
- 36"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 37"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 38How do I attach or remove the embroidery frame ?
- 39"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 40The needle contacts the needle plate.
- 41How do I save the embroidery patterns in the machine’s memory?
- 42"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 43"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 44"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 45"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 46"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 47"Preventive maintenance is recommended" appears on the LCD.
- 48"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 49"Selected pattern field extends to the outside of the embroidery frame." message appears on the LCD. What does it mean?
- 50"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?