FAQs & Troubleshooting
![]() |
Popular |
164 Results
- 1How to use the Multi-purpose Screwdriver.
- 2How do I attach the walking foot ?
- 3How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 4How do I insert the bobbin case in the machine?
- 5Where do I put the oil in my machine?
- 6How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 7How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 8The machine stops and displays error message "Fabric edge is not recognized at this point" while edge sewing though the stitching is not reaching near the edge of the fabric.
- 9Place a spool of thread on a spool pin.
- 10Combination of fabric, thread and needle
- 11How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 12How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 13How to use the Binding Foot. (Optional accessory : SA109 / F014N) [Video instructions]
- 14How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]
- 15How to use the Non Stick Foot. (Optional accessory : SA114 / F007N, SA122 / F008N) [Video instructions]
- 16When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
- 17How do I clean the race?
- 18When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 19Embroidery
- 20How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 21The bobbin thread cannot be pulled up.
- 22"Cannot recognize the embroidery positioning mark." message appears on the LCD. What does it mean?
- 23How do I thread my machine ?
- 24How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 25How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 26How to use the Piping Foot. (Optional accessory : SA192 / F067) [Video instructions]
- 27How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 28When setting fabric for edge sewing, the fabric edge indicator line does not appear on the LCD screen / the Fabric edge indicator line doesn't align with the edge of the fabric / the "Distance from edge of fabric" indication doesn't stabilize.
- 29Though touching "OK" on "Attach vertical stitch alignment foot and edge sewing sheet" window, the same window still appears.
- 30Sewing is started even though the presser foot is raised.
- 31It is difficult to pass the thread through the needle bar thread guide(hook).
- 32How do I create a space between characters?
- 33How do I remove the presser foot holder?
- 34How do I adjust an alternate bobbin case(with pink marking or no marking) using an embroidery pattern?
- 35For better results when sewing stretch fabrics
- 36If the thread breaks during sewing.
- 37"This USB media is incompatible." message appears on the LCD. What does it mean?
- 38"Turn off the power and replace the needle plate." message appears on the LCD. What does it mean?
- 39"The pockets are full. Delete a pattern." message appears on the LCD. What does it mean?
- 40"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 41"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 42"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean and how do I clear it?
- 43"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 44"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 45Fabric and Thread
- 46"Make sure embroidery frame is moved as far back as possible. LOCK DOWN THE FRAME-SECURING LEVER." message appears on the LCD. What does it mean?
- 47"This file cannot be used." message appears on the LCD. What does it mean?
- 48"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 49How do I attach or remove the embroidery frame ?
- 50How do I change the needle ?